We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
Marvin fixed the shattered screen of my daughter's iphone6 in about 15-20 minutes! The same day I called in and the lowest price I found! I highly recommend Ballard Computes!Jennifer Menke Lusby9/29/2017
I have a HP laptop touchscreen that kept shutting down since it was new. Bought it off QVC and that was my first mistake. After calling HP and them charging me a monthly fee for a year and it never got better. I took it to Marvin and he took care of it and no more shutdowns. I have even texted him for advice and he responded quickly even though its been about a month. Would highly recommend him to anyone looking for a computer shop.Glenn C.3/27/2017
Per usual, Marvin was very helpful with my computer repair. My keyboard on my Macbook wasn't working properly and he provided transparent advice as to the best next steps. He cares about his patrons and finding them the best option, not strictly making a dollar. I'm very grateful to have met him and will continue to use his services!Hayley Brown1/17/2019
Excellent work, Excellent prices, Excellent speed. Had my daughter IPad mini fixed in a fast friendly manner. It's been 3 months and still working perfectly. I will use Ballard for all my electronics repairs.Angela Marie Mason6/08/2016
He Assessed an issue with my MacBook free of charge. Very appreciative, highly recommendgaby platt6/09/2020
We will always use Ballard Computes. Marvin is all of the qualities above and more. He is honest, thorough, professional and answers all your questions. I would recommend him to all of my friends and family for computers, phones, iPads etc. Great!Hillary Hawkins6/27/2020
Marvin was amazing! Took my computer in right away! He identified and solved the problem immediately!! Educated me about future potential issues and how to avoid them!! Very personable and extremely knowledgeable !! My computer guy from now on!!!Shaena Gardner7/01/2019
I cracked my iPhone screen and Marvin repaired it for me within an hour! He did an awesome job and my phone works like a charm! I recommend his services to anyone who needs their phones, iPads, or computers repaired! He's very affordable!Annise H.8/09/2013
In the midst of a busy work day, I needed to replace my broken iPhone screen. Within 15 minutes, my phone was fixed and...during that 15 minutes...I asked Marvin two questions in regards to my laptop and e-mail that was causing me a lot of issues. He not only fixed my phone, but kindly answered my questions and ultimately fixed my other computer issues too! Excellent customer service!Jennifer Loehr-Bosler4/27/2017
He was amazing! VERY knowledgeable and excited about what he does. I had bought a brand new laptop 6 months ago, and despite being brand new in the box, it came with the wrong charger. He knew immediately, and gave me advice on how to get the right charger. He also was super excited about the PC and offered ways for me to improve it even further.Kirsten Cocanower3/27/2019
My laptop's hinge had broken and I was not able to fold my laptop close. Mr. Ballard quickly figured what the issue was and repaired my laptop as soon as he could. Satisfied with his kind service and would recommend him for any kind of hardware repairs!Nidhi Ram3/03/2019
Marvin was incredibly helpful to find a solution that: 1. Saved me money 2. I was able to do by myself. His service level is rare nowadays. I will definitely use him in the future for any computing needs.Andrew Bissmeyer1/15/2019
Marvin is absolutely wonderful to work with! I was the one that broke my 6 year old's iPad, not her, and he was able to fix it and I think it looked even better than before it was broken. He took his time and made sure it was fixed properly, and even gave us a case and a cleaning cloth. He also met with me on a Sunday. Again, he is a great guy to work with!!! I would recommend him to anyone in need of repairs on Apple products!Katie Lanteri11/30/2015
He is great! I spilt water on my keyboard and he had it fixed/same day/fair price. For sure my go to computer guyAllie Bennett6/07/2019
So. ....there's a reason for all the 5 star ratings. Had a major problem with Outlook mail that other highly recommended place could not fix! Was effecting my business! Marvin is a bulldog. ...told me he would get it fixed, and he did just that!
Spent 3 hours in his office while he worked thru all the obstacles. Impressive! ! He'll be my go to guy from now on! Very reasonably priced as well!
Thanks Marvin!Steve S.11/28/2016
This is my 2nd time using his svc. Overall great experience, fast service and reasonable prices. I highly recommend him for your computer needs!Nicole Fields11/09/2017
Thankfully I happened to find Ballard Computes in the time of need after I cracked my iPhone on a Saturday night. I messaged him early Sunday and received an immediate response stating he was out of town but would be able to fix it quickly for me when he returned later that day. Upon arriving, Marvin was personable and knowledgeable along with a clean, cool office. He definitely knew everything to know about iPhones. I was in an out in about 40 minutes. Compared to literally everyone in the Indy area, Ballard Computes has by far the best, most reasonable prices. Not to mention, his work is diligent and quick! He even made sure to run multiple tests to ensure my phone was running smoothly. I would 10/10 HIGHLY recommend Marvin to everyone and will be referring all of my friends to him!Amy T.4/09/2018
I was out with friends and dropped my phone. The screen completely shattered and it was in an Otterbox! I panicked because A - my phone is completely unusable and B - I'm about to leave for a road trip in two days and needed a working phone.
I quickly searched for repair shops for a reasonable price. I kept seeing Ballard Computes with great reviews. I called in the morning hoping to miraculously get in that day. Thinking that it'd be a long wait and/or an astronimal price (like a couple of the other places I called) I was thankfully to go ahead and come on in.
It didn't take too long to get my screen fixed and it really was at a great price compared to many other places. I was so happy with the service that I referred my friend to go there a year later for a screen repair. I also recently recommended a friend to see if he could get his hard drive replaced here and we found out he could!
I really trust Ballard Computes with my Mac products and really appreciate the customer service. He tells it how it is, quotes a reasonable price, gives tips on how to take care of your items, and does a great and quick job!Komal S.3/02/2017
I got my keyboard replaced for my Macbook Pro today at Ballard Computes. I messaged Marvin in the morning and he said to bring it and he will see what he can do. The service was completed within 2 hours of dropping off my computer. He also cleaned the inside of my laptop as well. I am very pleased with the customer service and the overall result of the job. The price is unbeatable as well. I went to other places and got my quote for this repair and Ballard Computes had the most reasonable price. I highly recommend Ballard Computes for any sort of repair whether that be for your phone or computer.Michael M.9/27/2017
Fast turn around and great price. Getting the second iPad fixed today because of great price and fast servicePerry Dick1/21/2016
Mr. Ballard was very engaged with my problem and with great conversation! He fixed my iphone’s cracked screen in no time and was very reasonable with the price! His service was top-shelf not only because he knew what he was doing, but also because he was personable and made me feel like I was chatting with a good friend instead of waiting on my phone to be fixed. Top notch!C Scott2/10/2019
Best experience hands down when it came to getting my computer fixed! Very thorough and transparent. I would highly recommend!Leo Hutchinson7/22/2020
Great customer service and I love the hours. Marvin fixed the cracked screen on my Iphone 6 while I waited. I would, and have, highly recommended Ballard ComputesKathy Schumacher Harris4/29/2016
My phone screen cracked two seperation occasions and my son cracked his IPad. We got incredible service every single time. Marvin is the best I would recommend his services!!!Tracey Tucker6/07/2016
Found this company over the holidays. I had a major problem with Outlook mail that was effecting my business.....took it to another place that was supposedly good...they couldn't fix it. Marvin at Ballard got it done! He's the real deal!Steve Spencer11/29/2016
Walked in off the street with my son's damaged laptop. Marvin (the owner) immediately stopped what he was doing to access our situation and provide best recommendations for the short and long term and our budget. As it turned out, while our problem was technically fixable, it was one that often had hidden problems that would not be anticipated and calculated into the cost until Marvin opened up the machine. He was very upfront and honest with us in his assessment and we made the decision not to repair our machine but to replace it. Marvin shared with us his recommendations on the computer out there in our budget and even told us how we could make the new machine faster with some very simple and inexpensive upgrades that he did, same day. I trusted him immediately for his knowledge and walked out same day with the upgrades he suggested on our newly purchased machine. It was a great experience. In fact, I'm heading over there now so that he can fix the computer screen on my daughter's laptop. Ballard Computes is fast, friendly and fair. An excellent experience. Highly recommend!Michelle Elser12/16/2019
Could not recommend more! Incredible service, efficiency and transparency. Answered every question I had, and after fixing my screen even wiped down my computer. I saw all the great reviews and now I understand why. Once you work with Marvin at Ballards, you won't go anywhere else!Jake Venable5/12/2017
He was great! I Will definitely be going back if I need too.
Marvin really took the time to help me and figure out what was wrong with my phone.
Thank you very much!Jackson Krauter12/26/2019
Marvin is great! Got me in quickly... got me fixed quickly... and the price was better than the competitors! I will not go anywhere else until Marvin says he cannot fix it!Brian D Cavanaugh2/10/2016