Our Services
We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
About Us
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
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Affordable
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
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Fast
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
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Warrantied
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
Our Reviews
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
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Mr. Ballard is an excellent guy. He goes above and beyond to satisfy his client. He was able to repair my Mac Book air screen. I am super happy with his service. He is definitely a go to guy to get your stuff repaired. His knowledge and passion towards electronic stuff is amazing. He even explains you in detail if you have patience and interest to learn about it!!
Sasha K
January 21, 2021DO NOT go anywhere else !!!! A few weeks ago I needed a keypad replaced on an old laptop .I found Ballard Computes on the web. Being only 3 miles from my home and open on Saturday I thought I'd give them a try. I called and Marvin said to come in now. I arrived expecting to be told to come back in a week for the repair to be done. Much to my surprise Marvin was able to swap out the keypad in 5 minutes. He is very knowledgeable, honest, competent and an absolute pleasure to speak with. You will not be disappointed. This is the way all businesses should be run. As I said in the beginning, DO NOT GO ANYWHERE ELSE.
Jay Kraus
November 14, 2019Marvin is very resourceful and knowledgeable on everything that has to deal with computers, he has helped me on several occasions. He tries everything he can with a client before giving up or recommending a replacement. He’s very good at explaining what’s he’s doing and what could be done, and that to me is the most important part.
Reece Dale
August 26, 2020 -
Per usual, Marvin was very helpful with my computer repair. My keyboard on my Macbook wasn't working properly and he provided transparent advice as to the best next steps. He cares about his patrons and finding them the best option, not strictly making a dollar. I'm very grateful to have met him and will continue to use his services!
Hayley Brown
January 17, 2019Marvin at Ballard Computes has fixed several of my phones. He is typically always available same day and works with your schedule to accommodate getting you in to fix whatever problem you are experiencing. His prices are fair and he is very knowledgeable- both times he was able to fix my phone while I was standing there in 20 mins or less! Amazing, I will send anyone to him who is experiencing technical difficulties of any kind.
Haley Tewell
May 30, 2021Mr. Ballard was very knowledgeable and helpful. He taught me about my laptop in an easy to understand way, while fixing the issue i had. He is also very easy to talk with. I hope more people will find him as helpful as I! If any of my friends have computer trouble, I would recommend him without a second thought! Thank you very much! - The Rexroats
Porcelain .smiles
July 26, 2019 -
Marvin was incredibly helpful to find a solution that: 1. Saved me money 2. I was able to do by myself. His service level is rare nowadays. I will definitely use him in the future for any computing needs.
Andrew Bissmeyer
January 15, 2019 -
Wow! We were super impressed with Marvin’s knowledge and service. We should have come to him years ago when we first started having issues. Marvin was able to diagnose the problem and fix it in less than 24 hours. He then spent a lot of time explaining the updates he made and how to use the new features. We would wholeheartedly recommend his services!
Kristy Worthington
January 29, 2022 -
Marvin was amazing! Took my computer in right away! He identified and solved the problem immediately!! Educated me about future potential issues and how to avoid them!! Very personable and extremely knowledgeable !! My computer guy from now on!!!
Shaena Gardner
July 1, 2019Very knowledgeable and open about what he was doing to fix my computer. Has an extensive background in computer repair and has the capabilities to fix most technology related issues. He even showed me some of his equipment and explained how it worked. I drove 1 hour to see him and I would recommend him to anyone in the area.
Andrew Jones
September 18, 2019He was amazing! Like I have never had better service and felt more heard at a computer place. He gave good advice and I left feeling great! He gives a good price and gives you all the information before you make a decision to fix your laptop or ditch it. I will be referring everyone I know to this man, my family is for sure going to go to this man with all our electronic needs. I went in for a cracked laptop screen, and after some deliberation and hearing all about my computer, I decided I might need to buy a new one :(. But all the information he gave was very helpful and was very responsive to whatever decision I made.
abby olbina
December 26, 2020 -
Very professional, timely, and cost recommended for anyone requiring computer repair, building, or data recovery services. Marvin, has excellent customer service skills along with his expertise combined he will easily and quickly size up the situation and explain your options best one first then execute your choice swiftly. Marvin truly enjoys giving customers premium results at reasonable prices. He also enjoys educating his customers giving you a basic understanding of your best solution and in straight talk anyone can understand. In my opinion after using his services several times he is the best in his business, I highly recommend his service 6 ? ⭐ ? ⭐ ? ⭐ stars.
Michael Hutzler
February 17, 2022 -
Recently broke my MacBook did a quick google search and found Marvin! What an easy process he had my part ordered in a few mins then said it should be in Thursday and actually got it in a day early! All in all very pleased and would highly recommend him.
Joe Caldwell
June 26, 2019He was amazing! VERY knowledgeable and excited about what he does. I had bought a brand new laptop 6 months ago, and despite being brand new in the box, it came with the wrong charger. He knew immediately, and gave me advice on how to get the right charger. He also was super excited about the PC and offered ways for me to improve it even further.
Kirsten Cocanower
March 27, 2019He was very informative and excited about computers, you could tell he knew computers really well. Went in to get advise on my Dell computer whose screen was lighting up and had no image on it but did have lines through it.......it had some previous damage as well. Advised me against getting the computer fixed since there was so much other damage and to go forth with a new computer. Saved me the effort of sending my computer out through the mail to Dell and getting same answer from them but for a lot more money and a lot more time
raquel upshur
December 28, 2018 -
Mr. Ballard was very engaged with my problem and with great conversation! He fixed my iphone’s cracked screen in no time and was very reasonable with the price! His service was top-shelf not only because he knew what he was doing, but also because he was personable and made me feel like I was chatting with a good friend instead of waiting on my phone to be fixed. Top notch!
C Scott
February 10, 2019I took my iphone in to fix and Marvin was great. The moment I walked in, he listened and provided excellent customer service. He was completely transparent and fixed my phone right in front of me as well, which I really appreciated. I would trust him with my future devices. This is probably the most knowledgable and honest place you can go to for all of your repair needs in Indianapolis. Thanks again Marvin!!
Blessing O
January 16, 2020 -
We will always use Ballard Computes. Marvin is all of the qualities above and more. He is honest, thorough, professional and answers all your questions. I would recommend him to all of my friends and family for computers, phones, iPads etc. Great!
Hillary Hawkins
June 27, 2020Best experience I have ever had. Mr. Ballard was not only quick but he also had experience in exactly what I needed. When dealing with Apple it’s always nice to have someone comfortable working on the the device. I’ve already recommended to other people to use his services! A++
B. Street
September 22, 2020 -
I went in to do a minor repair but his honesty directed me to not follow through with the repair. You dont see that everyday! You can tell he bases his work on honesty, we then went on to have a great talk. He has passion for computers, software and hardware as a whole. Highly recommend!
masson corlette
September 16, 2021I had a great experience with this company. He completed 2 repairs on my MacBook Pro on two separate occasions in a timely professional manner. I will be returning for any future repairs!!
Alissa Taylor
April 16, 2019Walked in off the street with my son's damaged laptop. Marvin (the owner) immediately stopped what he was doing to access our situation and provide best recommendations for the short and long term and our budget. As it turned out, while our problem was technically fixable, it was one that often had hidden problems that would not be anticipated and calculated into the cost until Marvin opened up the machine. He was very upfront and honest with us in his assessment and we made the decision not to repair our machine but to replace it. Marvin shared with us his recommendations on the computer out there in our budget and even told us how we could make the new machine faster with some very simple and inexpensive upgrades that he did, same day. I trusted him immediately for his knowledge and walked out same day with the upgrades he suggested on our newly purchased machine. It was a great experience. In fact, I'm heading over there now so that he can fix the computer screen on my daughter's laptop. Ballard Computes is fast, friendly and fair. An excellent experience. Highly recommend!
Michelle Elser
December 16, 2019