We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
Fast, quick, and quality repairs! Had a Macbook Pro with a broken track pad that Apple was going to charge over $400 for and Ballard fixed it for less then half!James Kempson12/28/2016
I just used Ballard's services to fix a broken iPad glass. Completely and unequivocally satisfied with Marvin's service. 1. Price was MORE than fair2. Turnaround was 24 hours3. The end result is that the iPad is back to where it was before the glass broke.Marvin was very easy to deal with from the time I walked into his office, communicating with him on status and through to picking up the iPad and paying for his service. EASY EASY EASY. I can't recommend Ballard Computes highly enough.Peter M.8/14/2016
He was amazing! VERY knowledgeable and excited about what he does. I had bought a brand new laptop 6 months ago, and despite being brand new in the box, it came with the wrong charger. He knew immediately, and gave me advice on how to get the right charger. He also was super excited about the PC and offered ways for me to improve it even further.Kirsten Cocanower3/27/2019
Ballard Computes is fast, friendly and affordable. We have had our iPads, iPhones, etc, repaired at Ballard Computes multiple times. He is absolutely fabulous! We don't trust our devices with anyone else. He is super nice and gives great advice. In addition, he always has the latest info on what is happening in the tech industry.Jill Phillips12/21/2017
My hard drive crashed on my MacBook. I probably could have fixed it myself, but I have a new baby, and I'm very busy. Ballard Computes exceeded my expectations. The price was reasonable, the turn around was super fast, and he made a sincere effort to retrieve my data. Many times in the past, when I've had my equipment repaired, the tech has done something I didn't ask for, and it's more expensive than expected. Therefore, I really appreciate the fact that I was presented options for the repair and an open line of communication during the process.Graham Case11/02/2017
Marvin’s knowledge and customer service is second to none!! He just fixed two separate issues on two different iPhones of mine quickly, at an unbelievably fair price, and gave me additional DIY insight along the way. 5 STAR PLUS customer experience!Nathan Calvert12/28/2018
Good guy to trust, he fixed my Mac Pro in 10 minutes and didn't overcharge for it. No matter what's wrong, give this guy first look, chances are he knows what to do.Tim R.8/08/2014
He was very informative and excited about computers, you could tell he knew computers really well. Went in to get advise on my Dell computer whose screen was lighting up and had no image on it but did have lines through it.......it had some previous damage as well. Advised me against getting the computer fixed since there was so much other damage and to go forth with a new computer. Saved me the effort of sending my computer out through the mail to Dell and getting same answer from them but for a lot more money and a lot more timeraquel upshur12/28/2018
I just used Ballard's services to fix a broken iPad glass. Completely and unequivocally satisfied with Marvin's service. Price was MORE than fair, turnaround was 24 hours and the end result is that the iPad is back to where it was before the glass broke. I can't recommend Ballard Computes highly enough!Peter Merante8/14/2016
So. ....there's a reason for all the 5 star ratings. Had a major problem with Outlook mail that other highly recommended place could not fix! Was effecting my business! Marvin is a bulldog. ...told me he would get it fixed, and he did just that!Spent 3 hours in his office while he worked thru all the obstacles. Impressive! ! He'll be my go to guy from now on! Very reasonably priced as well!Thanks Marvin!Steve S.11/28/2016
Marvin was absolutely awesome. My 14 yr old sons iPad screen was cracked all over the place with pieces of the screen that had broken off. Not only that the LCD screen was messed up as well. I had no clue where to take the iPad to get fixed so I did a internet search and Ballard Computes was one of the first to come up. I called on a Friday evening after 5 which he picked right up, provided me the info I needed. Text me his address and I dropped it off Saturday where he told me what needed to be fixed with a timeframe. Reasonable pricing. I would of had to pay at least $400 for a new iPad. He called when it was ready which was great timing considering the damage to the iPad. However, when I picked it up it looked brand new. I couldn't believe how good it looked and operated. Marvin was very personable and helpful. I would recommend him anytime. Thanks Marvin. Job well done!!!Keesha Harris2/23/2016
He does great work, fixed my iPhone screen in 20 minutes and months later when my battery exploded he replaced my battery and replaced the screen again at a discounted price! Easy to work with and extremely friendly!Garrett Palmer3/20/2016
Highly recommend. Marvin was personable, honest, great service and great prices. He fixed our iPad Air within hours of dropping it off.Dawn Hargreaves11/19/2016
I found Ballard Computes while browsing online saw the good reviews and thought of giving this a try .. I have had my 2 ipads repaired by Ballards Computes within a couple hours he called us to let us know that they were ready and for the past 2 weeks they work perfectly fine as if they were brand new .. thank you so much my kids couldn't be much happier with their ipads not to mention he gave us new cases along with the repair of our 2 ipaids thanks so much would recommend this guy to any one great prize and fixed within hours 5 stars no doubtHernandez Alejandra3/09/2017
Tried to fix iPhone 7 and realized it was beyond my ability. Called Marvin and he had me come in as soon as opened following morning and fixed it while I waited. Will recommend Ballard to anyone with electronic repair needs. Great customer service and quality.Joe Miles6/20/2018
Marvin fixed our laptop in less than a day for less than half the price quoted by another company who was also going to take a week to fix. Very professional and knowledgeable. He took the time to explain what he did and told us to call if we have questions or need help after we got home. We will definitely go back to Marvin in the future. Already have referred our daughter for her iPhone and iPad repairs.Carol Untrauer11/06/2016
I have had two devices repaired by Marvin an iPad 4 and iPhone 6. Cracked screens on both. Marvin is professional and quick. He brought both devices back to looking brand new. He is also true to his word the iPad had a very minor issue after the screen repair and he fixed that as well at no cost. I highly recommend Ballard computes. I will definitely be taking all of my broken apple devices to Marvin.Derick Kohl12/28/2016
I have a HP laptop touchscreen that kept shutting down since it was new. Bought it off QVC and that was my first mistake. After calling HP and them charging me a monthly fee for a year and it never got better. I took it to Marvin and he took care of it and no more shutdowns. I have even texted him for advice and he responded quickly even though its been about a month. Would highly recommend him to anyone looking for a computer shop.Glenn C.3/27/2017
Marvin is great! Got me in quickly... got me fixed quickly... and the price was better than the competitors! I will not go anywhere else until Marvin says he cannot fix it!Brian D Cavanaugh2/10/2016
Marvin is absolutely wonderful to work with! I was the one that broke my 6 year old's iPad, not her, and he was able to fix it and I think it looked even better than before it was broken. He took his time and made sure it was fixed properly, and even gave us a case and a cleaning cloth. He also met with me on a Sunday. Again, he is a great guy to work with!!! I would recommend him to anyone in need of repairs on Apple products!Katie Lanteri11/30/2015
We have had to replace 4 IPhone screens and an IPad screen within the past year. Excellent price and done quickly and with no fuss. Marvin replied immediately and was able to get us in same day. Would highly recommend.Jean McGee Hughes11/10/2017
Marvin was did a great job replacing my son's iPhone screen! He was fast and very flexible...we went on a Sunday! Highly recommend for any tech repairs!Myndi Morrison Fitzgerald11/16/2016
I got my keyboard replaced for my Macbook Pro today at Ballard Computes. I messaged Marvin in the morning and he said to bring it and he will see what he can do. The service was completed within 2 hours of dropping off my computer. He also cleaned the inside of my laptop as well. I am very pleased with the customer service and the overall result of the job. The price is unbeatable as well. I went to other places and got my quote for this repair and Ballard Computes had the most reasonable price. I highly recommend Ballard Computes for any sort of repair whether that be for your phone or computer.Michael M.9/27/2017
I was out with friends and dropped my phone. The screen completely shattered and it was in an Otterbox! I panicked because A - my phone is completely unusable and B - I'm about to leave for a road trip in two days and needed a working phone. I quickly searched for repair shops for a reasonable price. I kept seeing Ballard Computes with great reviews. I called in the morning hoping to miraculously get in that day. Thinking that it'd be a long wait and/or an astronimal price (like a couple of the other places I called) I was thankfully to go ahead and come on in. It didn't take too long to get my screen fixed and it really was at a great price compared to many other places. I was so happy with the service that I referred my friend to go there a year later for a screen repair. I also recently recommended a friend to see if he could get his hard drive replaced here and we found out he could! I really trust Ballard Computes with my Mac products and really appreciate the customer service. He tells it how it is, quotes a reasonable price, gives tips on how to take care of your items, and does a great and quick job!Komal S.3/02/2017
Quick service! The phone is as good as new! Highly recommend.Josh Thompson7/30/2016
Honest, affordable, guaranteed. He's the best!Molly J Richardson7/06/2016
Marvin fixed my iPhone 6s plus screen which I had cracked....So thrilled with the service and price! Definitely come back! Thank you so much!Amy Nicholson2/05/2018
I highly recommend Marvin and his repair services. I received his information from a friend last year after cracking my iPhone screen. Marvin quickly repaired it for us while we ran a short errand nearby last year. And then this week my iPhone was dropped in water and so this morning at 8am I called Marvin and he said to bring it on in. He dried it all out and determined that it had no life left to it, for free. And today I also took my iPad in with a cracked screen and he promptly fixed that for me too. Superb service from Marvin. I recommended him to a friend of mine and she also had a phone screen fixed today. Ballard Computes is on 88th and Hague road in a grey building with white columns out front.Amy H.6/09/2016
Marvin is a wizard! Most importantly got me in, replaced hard drive, & got my laptop from dead to performing better than ever within a couple hours on a rush. He stayed late to get it done for me as a 1st time customer. As a small business owner I was dead in the water and he really bailed me out in a hurry. Much appreciated wish there was an option for 10 stars!George Fischer1/16/2019
Great experience upgrading an older iMac to an SSD drive. Despite the machine running perfectly fine, the local Apple Store wouldn't touch it. I also reached out to two area Apple repair shops, and the best they could do were vague assurances of getting it on the bench in a week or two, and hand waving on costs. Mr. Ballard, by contrast returned my call immediately and was very transparent about the process and pricing. He even offered to see me and do the work on a Sunday! Upgrade was straight forward and the price was very fair. Seriously, I highly recommend Ballard, and will refer friends & family to them.K W.4/23/2017