We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
Marvin Ballard was efficient and friendly! He helped me immediately when I needed my phone screen repaired! It works better now then before!Chris Knych Ugo7/15/2016
Found this company over the holidays. I had a major problem with Outlook mail that was effecting my business.....took it to another place that was supposedly good...they couldn't fix it. Marvin at Ballard got it done! He's the real deal!Steve Spencer11/29/2016
I have had two devices repaired by Marvin an iPad 4 and iPhone 6. Cracked screens on both. Marvin is professional and quick. He brought both devices back to looking brand new. He is also true to his word the iPad had a very minor issue after the screen repair and he fixed that as well at no cost. I highly recommend Ballard computes. I will definitely be taking all of my broken apple devices to Marvin.Derick Kohl12/28/2016
Went there to get a new battery for my iPhone 6. Not only did he do that, he replaced the screen which had been poorly replaced by a different business. And gave me a discount. Truly, the guy knows his stuff and very reasonable on pricing!!Anne Termont Suhr3/28/2017
The owner is a real nice and honest person. Returned the call promptly. Fixed my daughter iPhone 6 Plus screen on a reasonable price. An A+++ businessM. Nabi Sharif7/13/2019
Marvin is a great local resource for computer and iPhone repairs. He was able to quickly replace my daughter's iPhone XR screen. Very knowledgeable and thorough at a very reasonable price.Erik Powers2/08/2020
He was amazing! VERY knowledgeable and excited about what he does. I had bought a brand new laptop 6 months ago, and despite being brand new in the box, it came with the wrong charger. He knew immediately, and gave me advice on how to get the right charger. He also was super excited about the PC and offered ways for me to improve it even further.Kirsten Cocanower3/27/2019
I walked in today without an appointment after getting little help at the Apple Store, and within half an hour, Marvin found and fixed the problem with my laptop! I had been told before I needed to replace my keyboard, but Marvin's offer was significantly cheaper and faster than anything BestBuy or Apple could offer. He talked me through everything he was doing with my device and even gave me some helpful tips along the way. You'll find great and reliable service here; I highly recommend! :) Thank you so much Marvin!!Michelle Hong10/26/2019
I just used Ballard's services to fix a broken iPad glass. Completely and unequivocally satisfied with Marvin's service. Price was MORE than fair, turnaround was 24 hours and the end result is that the iPad is back to where it was before the glass broke. I can't recommend Ballard Computes highly enough!Peter Merante8/14/2016
Thankfully I happened to find Ballard Computes in the time of need after I cracked my iPhone on a Saturday night. I messaged him early Sunday and received an immediate response stating he was out of town but would be able to fix it quickly for me when he returned later that day. Upon arriving, Marvin was personable and knowledgeable along with a clean, cool office. He definitely knew everything to know about iPhones. I was in an out in about 40 minutes. Compared to literally everyone in the Indy area, Ballard Computes has by far the best, most reasonable prices. Not to mention, his work is diligent and quick! He even made sure to run multiple tests to ensure my phone was running smoothly. I would 10/10 HIGHLY recommend Marvin to everyone and will be referring all of my friends to him!Amy T.4/09/2018
Took my iPad air2 in to be fixed and it was worth every penny. After shattering the screen in now looks brand new. Phenomenal turnaround.B H.11/14/2016
Excellent results! Took my iphone for a screen repair and my laptop to get fixed. Trust me, You won’t be dissapointed!!�Jenny Rodriguez Cardenas6/02/2018
Very professional and fast! I will definitely be coming back again!! I also couldn’t complain about the prices because they were very reasonable.Kianna Serf1/30/2018
As you watch your iPad 2 fall off the table and then becomes the bravery time: Time to open the iPad cover to see if the screen is broken. Yup it was:
Ugh: Time to buy a new iPad? Did a quick Yelp search and found Ballard Computers and wow what terrific service.
Great prices (versus a $500.00 new iPad) and quick service. Highly recommended when you drop your iDevices.Jim B.11/11/2015
I have a HP laptop touchscreen that kept shutting down since it was new. Bought it off QVC and that was my first mistake. After calling HP and them charging me a monthly fee for a year and it never got better. I took it to Marvin and he took care of it and no more shutdowns. I have even texted him for advice and he responded quickly even though its been about a month. Would highly recommend him to anyone looking for a computer shop.Glenn C.3/27/2017
Excellent work, Excellent prices, Excellent speed. Had my daughter IPad mini fixed in a fast friendly manner. It's been 3 months and still working perfectly. I will use Ballard for all my electronics repairs.Angela Marie Mason6/08/2016
Very happy customer! Marvin repaired the shattered screen on my iPad Air within a matter of a few hours. He was easy to contact, reasonably priced, and did a great job! He even included a protective case and a one-year warranty. Highly recommend Ballard Computes LLC!Kara Bassett9/19/2017
The thought of having a computer or device repaired is about as appealing to me as chewing broken glass. Thankfully, my recent experience with Ballard Computes may have changed my whole outlook. I contacted them to look over an old iMac that my kids use. It was DOA and he advised me of the likely cost associated with the repair and encouraged me to consider just purchasing a new unit as the repair would have been costly. He had no financial incentive to give me that advise, just treating me like he would like to be treated and being 100% upfront. I bought the new unit and had him transfer the data from the old one. He educated me on the difference in the hard drive that the low end Mac I purchased had vs the speed of a solid state one. I opted to have him swap out the hard drives and the speed of the machine went from a Honda Civic to an Italian sports car! It had a HUGE difference and much less $$$ than buying the Mac with a solid state hard drive already installed. I will encourage anyone I know with a pc or Mac issue to just go to Ballard Computes.Phil Zink2/05/2019
My granddaughter broke the screen on my iPad. Called Marvin At Ballard computes. He was fantastic. Fast turn around and the iPad looked new.Vicki Armstrong Barber1/20/2016
I am very impressed with Marvin and my experience at Ballard Computes. He fixed my cracked phone screen quickly and well. I was told that my home button on my phone would not work again, but he was able to fix that too without difficulty. I brought him my computer that had multiple problems. He taught me how to fix this myself without charging me for the advice. He is an honest man that is skilled in his profession. I would highly recommend this company!Liz C.10/03/2018
I found Ballard Computes while browsing online saw the good reviews and thought of giving this a try .. I have had my 2 ipads repaired by Ballards Computes within a couple hours he called us to let us know that they were ready and for the past 2 weeks they work perfectly fine as if they were brand new .. thank you so much my kids couldn't be much happier with their ipads not to mention he gave us new cases along with the repair of our 2 ipaids thanks so much would recommend this guy to any one great prize and fixed within hours 5 stars no doubtHernandez Alejandra3/09/2017
I had a wonderful experience at Ballard Computes today. Excellent service and fully satisfied with the work done!Cesur Dağlı8/26/2018
When my MacBook fell and my screen went black, I went through the normal stages: panic, scouring the web for answers, and going to the Apple Store. Apple directed me to Mac Experience, who wanted to charge me something like $70 just to run diagnostics (after a few days on a shelf), plus the cost of repairs. That's a lot of time & money to pay if you don't even know if your computer can be repaired. Pass.
That was when I found Ballard Computes on Yelp. I sent an email around midnight and woke up the next morning to a reply! Marvin talked on the phone with me about what the problem might be, quoted me a total price that was extremely reasonable, and said he could have it fixed next day. Wow!! Sadly, after looking it over that afternoon it turned out that my Macbook was beyond repair. RIP. Marvin was professional and patient as he talked me through the diagnosis and answered my questions. All this he did for free.
I was so grateful for the prompt replies and gracious service I received during a really stressful situation. No one wants to feel their tech emergency is being taken advantage of, which is why discovering Ballard Computes was such a relief. I know who I will be calling with my tech repair needs from now on!Jen R.2/21/2017
He was great! Fixed my phone in no time. Will definitely be going back if I need too.
Thank youJackson Krauter11/25/2019
Excellent and prompt service. My only regret is not asking about pricing prior to Marvin completing the repair, which costed just as much as the cost I paid for my device. Too expensive for such a small task. Otherwise, great service.Sonda Brown7/01/2019
I was very impressed with the service I received. My daughter cracked her IPhone 6 screen, took it to Marvin and expected to come back and pick it up next day but was like I'll have it done in a few. It took him less than 30 minutes to replace the screen. It's good as new. He was fast, very knowledgeable, and professional. I was very impressed with how fast he was. I have a few other phones I'm going to bring in to him. I must say I wish I would have found him 3 IPhones ago LOL.Cassandra W.8/23/2018
Fixed my daughter's computer within a few hours-huge deal since she needs it for school everyday (no picking it up a week later). Spent some time with her when we picked it up to show her some hints/shortcuts she didn't know about. Would definitely recommend.Erika Gowan4/11/2019
Great customer service, I stepped on my laptop and cracked my screen. He had it back to me in just 2 days. So much better than what anyone else could have done.Devan Bowden12/19/2017
Could not get charge cord into socket. Tool it to the store, and they had it fixed in 30 seconds. Junk in charge socket. No charge for their service. Great service and great price. I will use them again for any needed repairs.
Highly recommend. Marvin was personable, honest, great service and great prices. He fixed our iPad Air within hours of dropping it off.Dawn Hargreaves11/19/2016