We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
Spent about an hour fixing my iPad for a low priceBrooke Mickler-Bell6/15/2016
Called this morning, based on reviews. I had a broken iPhone Xr screen and Marvin had me fixed and out the door in 45 minutes with no appointment. Great service at a very fair price! Will definitely call him again if needed!Scott Boggs10/28/2019
I have a HP laptop touchscreen that kept shutting down since it was new. Bought it off QVC and that was my first mistake. After calling HP and them charging me a monthly fee for a year and it never got better. I took it to Marvin and he took care of it and no more shutdowns. I have even texted him for advice and he responded quickly even though its been about a month. Would highly recommend him to anyone looking for a computer shop.Glenn C.3/27/2017
Great service and extremely affordable! Won't go anywhere else for repairs on computers. Fixed an iPad screen in less time and much cheaper than the other 4 places that I called!Tonya Helms Latimer3/04/2016
Marvin evaluated our computer, recommended up-graded new hard drive, set up Time machine and updated operating system all quickly done and at a reasonable price. mac mini now runs at least three times faster. This guy is a jewell.art baxter10/30/2019
I've been living with a small crack in the corner of my iPhone 6 for a few weeks. Today I dropped it on the carpet (you know that fluffy matterial covering the hard ground in your home) and kapow... shattered screen. I did a Groupon search for screen repairs tyring to get a deal and found that most of places were more expensive than the $109 the internet says Apple charges you to send it in. A quick Yelp search and Marvin at Ballard turned up. I gave him a call and he fixed my phone at a better price, while chatting with me about how he got started in rescuing all of us clumsy phone droppers, and it is good as new less than an hour later. Can't get any better than that!Amanda M.7/13/2015
I brought my MacBook into Marvin after the "genius" (and I use that term loosely) bar at the Apple Store gave it a death sentence. And Marvin would admit, he was ready to as well but after extreme persistence and skill, he figured out the issue and got it up and running with the latest operating system! Marvin is the real genius here, his prices are fair and he truly cares about getting your product fixed! I strongly recommend this man, he's one of the good ones.Michael Bradley8/18/2016
Great guy , very trustworthy!! We will definitely use him for any future needs and will recommend him to my friends & Family 😊Amy Green6/17/2020
He is extremely responsive and very professional. My laptop had an issue with opening. Turns out that a screw was stripped. He provided me with different options and was very upfront on what would be needed and the cost. I highly recommend his services!Robert Ward1/24/2021
I am very impressed with Marvin and my experience at Ballard Computes. He fixed my cracked phone screen quickly and well. I was told that my home button on my phone would not work again, but he was able to fix that too without difficulty. I brought him my computer that had multiple problems. He taught me how to fix this myself without charging me for the advice. He is an honest man that is skilled in his profession. I would highly recommend this company!Liz C.10/03/2018
Marvin was absolutely awesome. My 14 yr old sons iPad screen was cracked all over the place with pieces of the screen that had broken off. Not only that the LCD screen was messed up as well. I had no clue where to take the iPad to get fixed so I did a internet search and Ballard Computes was one of the first to come up. I called on a Friday evening after 5 which he picked right up, provided me the info I needed. Text me his address and I dropped it off Saturday where he told me what needed to be fixed with a timeframe. Reasonable pricing. I would of had to pay at least $400 for a new iPad. He called when it was ready which was great timing considering the damage to the iPad. However, when I picked it up it looked brand new. I couldn't believe how good it looked and operated. Marvin was very personable and helpful. I would recommend him anytime. Thanks Marvin. Job well done!!!Keesha Harris2/23/2016
DO NOT go anywhere else !!!! A few weeks ago I needed a keypad replaced on an old laptop .I found Ballard Computes on the web. Being only 3 miles from my home and open on Saturday I thought I'd give them a try. I called and Marvin said to come in now. I arrived expecting to be told to come back in a week for the repair to be done. Much to my surprise Marvin was able to swap out the keypad in 5 minutes. He is very knowledgeable, honest, competent and an absolute pleasure to speak with. You will not be disappointed. This is the way all businesses should be run. As I said in the beginning, DO NOT GO ANYWHERE ELSE.Jay Kraus11/14/2019
Marvin is genuinely a cut above the rest. I have never even met him, but having had major problems with my Mac, i decided to give his shop a call to see if there was time to potentially bring my Mac in and get it repaired. Having replaced the hard drive, increased the RAM and replaced the SSD Hard Drive Connector Cable and still not having my problem resolved, I felt pretty hopeless that this Mac would ever run properly again. With that said, after asking, Marvin was able troubleshoot my issue over the phone and literally walked me through steps to see if we couldn't fix what was going on. After less than 20 minutes he was able to tell what all I needed to do and I'm exuberantly happy to report my Mac that I thought a goner, is running faster and better than ever.
Without Marvins help I most definitely would've been in the same hopeless boat pulling my hair out. He'd done all this over the phone and at no charge for his time or knowledge and he even gave me a follow up call to further show his genuity in helping me. That is above and beyond "Five Star" service. I and all my family and any friend I can recommend will be using Marvin at Ballard Computes going forward! I am extremely appreciative, thank you Marvin!Joshua Masih7/05/2019
He was able to pull all the data off of a severely damaged iPhone of mine that had completely lost its screen and was virtually useless. Go here before you waste time at Best Buy, the Apple Store or one of those screen replacement stores. Ballard has much better rates and service.Steve Hill4/01/2019
Marvin fixed our laptop in less than a day for less than half the price quoted by another company who was also going to take a week to fix. Very professional and knowledgeable. He took the time to explain what he did and told us to call if we have questions or need help after we got home. We will definitely go back to Marvin in the future. Already have referred our daughter for her iPhone and iPad repairs.Carol Untrauer11/06/2016
We made a quick call at 9:15pm on a Friday night over a gaming computer issue and a 15 year old teen! (Enough said tight there!!) Mr. Ballard was so patient, kind and sincere. Walked my 15 year old son through how to reset the battery and properly install the RAM. Bingo.. all was right in our world again! Thank you for your time and kindness! So much appreciated!! We Will be holding on and sharing this service to everyone!Wendy Savino10/03/2020
He was very informative and excited about computers, you could tell he knew computers really well. Went in to get advise on my Dell computer whose screen was lighting up and had no image on it but did have lines through it.......it had some previous damage as well. Advised me against getting the computer fixed since there was so much other damage and to go forth with a new computer. Saved me the effort of sending my computer out through the mail to Dell and getting same answer from them but for a lot more money and a lot more timeraquel upshur12/28/2018
Best experience I have ever had. Mr. Ballard was not only quick but he also had experience in exactly what I needed. When dealing with Apple it’s always nice to have someone comfortable working on the the device. I’ve already recommended to other people to use his services!
Marvin was amazing! When my Mac stopped working, another computer place told me it was old enough that I needed to replace it. Marvin worked on it and when he got done, it worked better than when it was brand new! And his price was very reasonable. I'm SO glad I found a computer guy who is so knowledgable, reasonably priced, and is trustworthy!!Deborah Horn12/20/2020
I don't even know where to start. I walked in and saw Mr. Ballard soldering and that's when i knew i walked into an authentic and genuine place. I came in because my old Macbook air wasn't charging. Mr. Ballard stopped his soldering and came to my aid instantly. He found the root of the problem, fixed it, and helped me with other things such as deleting malware. He interacted with me, made it fun, and even taught me things that i didn't know i could do. I also cannot believe that price. This place is a people place, they understand that people are trying to get by, which is why their prices are amazing. Don't be scammed by these big tech places that charge 500 bucks for something that should cost 10x less. I would 100% recommend to others to go to this place.Sufiyan Tirmizi4/21/2021
Highly recommended. Honesty and integrity are key components to Ballard Computes success.
Highly skilled and well versed to take on any fix! If it can’t be done, they will let you know.Bogdan Calin9/26/2019
Took my MAC to Marvin! I accidentally erased the hard drive and had lost all my music on iTunes! He saved everything I had on my computer and was able to install it on my new IMAC. WHAT A LIFESAVER!! He worked fast, efficiently and was very professional! His price was very fair!! He is the go-to guy for computer repair!!! Highly recommend!!gloria vance7/16/2020
Fast service for a one man company! I've had my computer debugged and my iPhone screen repaired here; I'm satisfied with both services. He's got fair prices and does the job right!Sara C.10/06/2017
Marvin did a fantastic job. Went in for an iPhone 6s busted screen, he fixed it for $100 in 15 minutes. He was polite, professional, and clearly very skilled with iPhones. His replacement screen was better than the one that was on there originally (a refurbished model from Sprint.) Quality parts, with a lifetime warranty. He also fixed a slight issue with the home button while he was in there, no charge. He will now be my go-to-guy for electronics repair.Brenton A.6/06/2017
Wonderful work, amazing turn around, and budget friendly. I cannot recommend highly enough!Allison Maguire10/05/2013
Very professional and fast! I will definitely be coming back again!! I also couldn’t complain about the prices because they were very reasonable.Kianna Serf1/30/2018
He was great! I Will definitely be going back if I need too.
Marvin really took the time to help me and figure out what was wrong with my phone.
Thank you very much!Jackson Krauter12/26/2019
Been coming to him for years!
He is actual factual, knows his a lot about electronics! Clean space, professional and available!!
Shop with him 😎kiss of deaf K.O.D9/11/2019
I took my iphone in to fix and Marvin was great. The moment I walked in, he listened and provided excellent customer service. He was completely transparent and fixed my phone right in front of me as well, which I really appreciated. I would trust him with my future devices. This is probably the most knowledgable and honest place you can go to for all of your repair needs in Indianapolis. Thanks again Marvin!!Blessing O1/16/2020
We have had to replace 4 IPhone screens and an IPad screen within the past year. Excellent price and done quickly and with no fuss. Marvin replied immediately and was able to get us in same day. Would highly recommend.Jean McGee Hughes11/10/2017