Ballard Computes LLC

When my MacBook fell and my screen went black, I went through the normal stages: panic, scouring the web for answers, and going to the Apple Store. Apple directed me to Mac Experience, who wanted to charge me something like $70 just to run diagnostics (after a few days on a shelf), plus the cost of repairs. That's a lot of time & money to pay if you don't even know if your computer can be repaired. Pass.

That was when I found Ballard Computes on Yelp. I sent an email around midnight and woke up the next morning to a reply! Marvin talked on the phone with me about what the problem might be, quoted me a total price that was extremely reasonable, and said he could have it fixed next day. Wow!! Sadly, after looking it over that afternoon it turned out that my Macbook was beyond repair. RIP. Marvin was professional and patient as he talked me through the diagnosis and answered my questions. All this he did for free.

I was so grateful for the prompt replies and gracious service I received during a really stressful situation. No one wants to feel their tech emergency is being taken advantage of, which is why discovering Ballard Computes was such a relief. I know who I will be calling with my tech repair needs from now on!

Fair prices and he’s very thorough and knowledgeable

Needed the shattered touch screen glass on my iphone replaced and walked out with a brand new-looking phone. Speedy and professional service! Very reasonable price, too.

We have had to replace 4 IPhone screens and an IPad screen within the past year. Excellent price and done quickly and with no fuss. Marvin replied immediately and was able to get us in same day. Would highly recommend.

Excellent results! Took my iphone for a screen repair and my laptop to get fixed. Trust me, You won’t be dissapointed!!�

Screen repair in iPhone 6 was quick and done well. Would not hesitate to use him

Marvin is a great local resource for computer and iPhone repairs. He was able to quickly replace my daughter's iPhone XR screen. Very knowledgeable and thorough at a very reasonable price.

I got my keyboard replaced for my Macbook Pro today at Ballard Computes. I messaged Marvin in the morning and he said to bring it and he will see what he can do. The service was completed within 2 hours of dropping off my computer. He also cleaned the inside of my laptop as well. I am very pleased with the customer service and the overall result of the job. The price is unbeatable as well. I went to other places and got my quote for this repair and Ballard Computes had the most reasonable price. I highly recommend Ballard Computes for any sort of repair whether that be for your phone or computer.

I found Ballard Computes while browsing online saw the good reviews and thought of giving this a try .. I have had my 2 ipads repaired by Ballards Computes within a couple hours he called us to let us know that they were ready and for the past 2 weeks they work perfectly fine as if they were brand new .. thank you so much my kids couldn't be much happier with their ipads not to mention he gave us new cases along with the repair of our 2 ipaids thanks so much would recommend this guy to any one great prize and fixed within hours 5 stars no doubt

He is extremely responsive and very professional. My laptop had an issue with opening. Turns out that a screw was stripped. He provided me with different options and was very upfront on what would be needed and the cost. I highly recommend his services!

Marvin fixed our laptop in less than a day for less than half the price quoted by another company who was also going to take a week to fix. Very professional and knowledgeable. He took the time to explain what he did and told us to call if we have questions or need help after we got home. We will definitely go back to Marvin in the future. Already have referred our daughter for her iPhone and iPad repairs.

When I called Marvin he answered right away and if not he got back to me within the hour. Very responsive and knowledgeable he was able to figure out the issue I was having with my laptop and lay out a list of affordable solutions in a matter of minutes. Definitely will be going back for all of my technological needs!

Spent about an hour fixing my iPad for a low price

I was very impressed with the service I received. My daughter cracked her IPhone 6 screen, took it to Marvin and expected to come back and pick it up next day but was like I'll have it done in a few. It took him less than 30 minutes to replace the screen. It's good as new. He was fast, very knowledgeable, and professional. I was very impressed with how fast he was. I have a few other phones I'm going to bring in to him. I must say I wish I would have found him 3 IPhones ago LOL.

Marvin’s knowledge and customer service is second to none!! He just fixed two separate issues on two different iPhones of mine quickly, at an unbelievably fair price, and gave me additional DIY insight along the way. 5 STAR PLUS customer experience!

Marvin fixed our MacBook Air quickly and effectively. He replaced the track pad and keyboard after a coffee spill and backed up our hard drive. It now works better than ever. I can't recommend Ballard Computes enough. Great service for a great price!

I thought I was going to lose everything on my computer, I took it here and they saved it! Amazing service! Highly recommended!!

The service was professional and Marvin really cared about the attention to detail and doing the job correctly. Highly recommend!

Marvin was not only very knowledgeable about the services he offers but He is also very professional and likeable to do business with. I had a computer with a virus that I actually drove 50 min. JUST to have him fix it. As it turned out it was not as serious as first thought and he did not see a need to charge me and gave me excellent instructions on how to make sure it does not happen again. I can HIGHLY recommend his services. You will not be disappointed. Should I need any additional computer repair/services I would definitely return and gladly pay for his help/knowledge.

Ballard Computes is the only place you should go for electronics repair! Marvin is very knowledgeable, fair, and most importantly, honest. Does a great job explaining option and what’s going on. Does not try to screw you over and has fair prices. Don’t even bother going anywhere else; professional, knowledgeable, affordable and FAST! Thanks Marvin for fixing up my laptop in less than 24 hours!

He was very informative and excited about computers, you could tell he knew computers really well. Went in to get advise on my Dell computer whose screen was lighting up and had no image on it but did have lines through it.......it had some previous damage as well. Advised me against getting the computer fixed since there was so much other damage and to go forth with a new computer. Saved me the effort of sending my computer out through the mail to Dell and getting same answer from them but for a lot more money and a lot more time

Great customer service, I stepped on my laptop and cracked my screen. He had it back to me in just 2 days. So much better than what anyone else could have done.

My computer kept shutting down, every 30 minutes to an hour. I took it up to this shop, and now it doesn’t shut off until I manually power it off. I also had great conversation while waiting for it to get fixed. Thank you!

I had a hard drive that was failing on my Dell desktop and Mr Ballard saved and recovered everything I needed and for a reasonable price.
I have taken two iPads to him for help, one that had a broken charging cord stuck in the port that he fixed with no charge. The other he felt like wasn't cost effective to fix.
He's always upfront and honest about fees, turn time, and the extent of the problem. I will turn to thin for all my repair needs.

Tried to fix iPhone 7 and realized it was beyond my ability. Called Marvin and he had me come in as soon as opened following morning and fixed it while I waited. Will recommend Ballard to anyone with electronic repair needs. Great customer service and quality.

My laptop's hinge had broken and I was not able to fold my laptop close. Mr. Ballard quickly figured what the issue was and repaired my laptop as soon as he could. Satisfied with his kind service and would recommend him for any kind of hardware repairs!

Called this morning, based on reviews. I had a broken iPhone Xr screen and Marvin had me fixed and out the door in 45 minutes with no appointment. Great service at a very fair price! Will definitely call him again if needed!

The BEST electronics repairman in Indy. He is good at what he does and charges a fair price for his repairs (the cheapest prices when I compared them to others around Indy). I have been to his office a handful of times and have walked out extremely satisfied every single time. I've went to him for MacBook, iPhone, and PC issues. I trust him 100% and have recommended his services to my friends and family. Would give him more than 5 stars if I could.

I've been living with a small crack in the corner of my iPhone 6 for a few weeks. Today I dropped it on the carpet (you know that fluffy matterial covering the hard ground in your home) and kapow... shattered screen. I did a Groupon search for screen repairs tyring to get a deal and found that most of places were more expensive than the $109 the internet says Apple charges you to send it in. A quick Yelp search and Marvin at Ballard turned up. I gave him a call and he fixed my phone at a better price, while chatting with me about how he got started in rescuing all of us clumsy phone droppers, and it is good as new less than an hour later. Can't get any better than that!

One of the best customer service experiences I’ve ever had, seriously. I definitely recommend Marvin. He was knowledgeable, fast, and considerate!

He is one of the few recommendations I will make for tech based service. Go see him!