We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
I unfortunately dropped my phone Saturday evening. So, searching all over Indy, I happened to stumble upon Ballard Computes. I contacted Marvin early Sunday morning and received an immediate response that he was out of town but would happily fix it for me as soon as he returned later that day. Marvin was super friendly and knowledgeable about iPhones. I was in and out in less than 40 minutes. Ballard Computes has the best and most reasonable prices especially for how quick he completes it. I would 10/10 recommend this business to anyone who has computer or phone issues. Marvin, you were great and provided excellent customer service and communication. Thank you!Delainey Turner4/10/2018
Very personal and honest service. Highly recommend!David Moore12/12/2017
Marvin Ballard was efficient and friendly! He helped me immediately when I needed my phone screen repaired! It works better now then before!Chris Knych Ugo7/15/2016
Was quick, easy, and, a better deal than any place you will find around. Marvin will tell you straight up what the cost is with no hidden fees. Plus, your money is going to a local guy instead of a chain corporation.Corbin Haggard12/27/2016
Hands down. Marvin is the genius and most generous computer "therapist" that I have ever seen in my life. If you have any problems with the computer or smartphone, just go to him! His store opens everyday!!! My harddisk was broken, I found him on yelp, thanks to the good reviews here, he fixed it within 10 mins!!!!!!!!!!!!!!! And he kept on telling me I want to save you money!! He just charged me a little price on top of the cost of the material. This wow me! Thank you Marvin for his generosity!! He is the Man!!!Boley Y.8/14/2018
I would strongly recommend using this business to fix your iPhone iPad and any other smart phone/laptop. They were able to fix my daughters iPhone screen in less than 15 minutes, not sure this is typical, but great customer service and very fast. Great for yelp, and easy to do business with. Five stars all the way.Thanks!Andy HIndy V.4/24/2017
This guy rocks. If you need your phone fixed and you don't bring it to this place... ya missed out my friend.Obviously knows his stuff, obviously has fixed your issue thousands of times and is a really nice guy to boot.Seriously, this is the place for phone repair hands down.Jake Walker11/10/2016
This guy is awesome! I came in with my I-phone 7 today that was completely BUSTED! He fixed it within an hour! I was super lucky that it was fixable. His office is nice, warm and welcoming. My son and I had a good time hanging out. We HIGHLY recommend Ballard Computes and will be back for any technical needs.Lindsay Estridge12/18/2017
Awsome place. He fixed mt laptop in a djs time of crisis. I recommend anybody needing fast and knowledgable service. Please. Go hear. Took him 30 min to fix my macbook. Thanks soooo muchByron Anthony DjB-Slime3/23/2018
I was out with friends and dropped my phone. The screen completely shattered and it was in an Otterbox! I panicked because A - my phone is completely unusable and B - I'm about to leave for a road trip in two days and needed a working phone. I quickly searched for repair shops for a reasonable price. I kept seeing Ballard Computes with great reviews. I called in the morning hoping to miraculously get in that day. Thinking that it'd be a long wait and/or an astronimal price (like a couple of the other places I called) I was thankfully to go ahead and come on in. It didn't take too long to get my screen fixed and it really was at a great price compared to many other places. I was so happy with the service that I referred my friend to go there a year later for a screen repair. I also recently recommended a friend to see if he could get his hard drive replaced here and we found out he could! I really trust Ballard Computes with my Mac products and really appreciate the customer service. He tells it how it is, quotes a reasonable price, gives tips on how to take care of your items, and does a great and quick job!Komal S.3/02/2017
Very happy customer! Marvin repaired the shattered screen on my iPad Air within a matter of a few hours. He was easy to contact, reasonably priced, and did a great job! He even included a protective case and a one-year warranty. Highly recommend Ballard Computes LLC!Kara Bassett9/19/2017
Very professional and fast! I will definitely be coming back again!! I also couldn’t complain about the prices because they were very reasonable.Kianna Serf1/30/2018
Great customer service, I stepped on my laptop and cracked my screen. He had it back to me in just 2 days. So much better than what anyone else could have done.Devan Bowden12/19/2017
So. ....there's a reason for all the 5 star ratings. Had a major problem with Outlook mail that other highly recommended place could not fix! Was effecting my business! Marvin is a bulldog. ...told me he would get it fixed, and he did just that!Spent 3 hours in his office while he worked thru all the obstacles. Impressive! ! He'll be my go to guy from now on! Very reasonably priced as well!Thanks Marvin!Steve S.11/28/2016
Quick service at a great price! My phone is good as new.Barry Gulley10/09/2017
I've been living with a small crack in the corner of my iPhone 6 for a few weeks. Today I dropped it on the carpet (you know that fluffy matterial covering the hard ground in your home) and kapow... shattered screen. I did a Groupon search for screen repairs tyring to get a deal and found that most of places were more expensive than the $109 the internet says Apple charges you to send it in. A quick Yelp search and Marvin at Ballard turned up. I gave him a call and he fixed my phone at a better price, while chatting with me about how he got started in rescuing all of us clumsy phone droppers, and it is good as new less than an hour later. Can't get any better than that!Amanda M.7/13/2015
iPhone 6S Plus screen replacement. Took about 20 minutes. Positive experience.Peter Lambooy12/08/2018
Great service and extremely affordable! Won't go anywhere else for repairs on computers. Fixed an iPad screen in less time and much cheaper than the other 4 places that I called!Tonya Helms Latimer3/04/2016
I was very impressed with the service I received. My daughter cracked her IPhone 6 screen, took it to Marvin and expected to come back and pick it up next day but was like I'll have it done in a few. It took him less than 30 minutes to replace the screen. It's good as new. He was fast, very knowledgeable, and professional. I was very impressed with how fast he was. I have a few other phones I'm going to bring in to him. I must say I wish I would have found him 3 IPhones ago LOL.Cassandra W.8/23/2018
I have had two devices repaired by Marvin an iPad 4 and iPhone 6. Cracked screens on both. Marvin is professional and quick. He brought both devices back to looking brand new. He is also true to his word the iPad had a very minor issue after the screen repair and he fixed that as well at no cost. I highly recommend Ballard computes. I will definitely be taking all of my broken apple devices to Marvin.Derick Kohl12/28/2016
I cannot explain how glad I am to have found Ballard Computes. Not only is the price the best you'll find anywhere, but Marvin was friendly and professional and didn't seem bothered by my three crazy kids who came along. He fixed my shattered screen completely last minute. I called very desperate to get it fixed right near closing and he waited 45 minutes for me to be able to make it in. Now that's amazing service!!Rachael Oren7/17/2016
I just used Ballard's services to fix a broken iPad glass. Completely and unequivocally satisfied with Marvin's service. Price was MORE than fair, turnaround was 24 hours and the end result is that the iPad is back to where it was before the glass broke. I can't recommend Ballard Computes highly enough!Peter Merante8/14/2016
Could not recommend more! Incredible service, efficiency and transparency. Answered every question I had, and after fixing my screen even wiped down my computer. I saw all the great reviews and now I understand why. Once you work with Marvin at Ballards, you won't go anywhere else!Jake Venable5/12/2017
Marvin was not only very knowledgeable about the services he offers but He is also very professional and likeable to do business with. I had a computer with a virus that I actually drove 50 min. JUST to have him fix it. As it turned out it was not as serious as first thought and he did not see a need to charge me and gave me excellent instructions on how to make sure it does not happen again. I can HIGHLY recommend his services. You will not be disappointed. Should I need any additional computer repair/services I would definitely return and gladly pay for his help/knowledge.Aleta Batz1/17/2019
Ballard's is the real deal place for smart device services. Have used his services for a few years and am more than satisfied!If ever there is a concern or issue, he is always available to advise, repair or replace work that he's done. Cool conversation, really good prices, great service!El Casa6/15/2019
Marvin fixed our laptop in less than a day for less than half the price quoted by another company who was also going to take a week to fix. Very professional and knowledgeable. He took the time to explain what he did and told us to call if we have questions or need help after we got home. We will definitely go back to Marvin in the future. Already have referred our daughter for her iPhone and iPad repairs.Carol Untrauer11/06/2016
I spoke with Marvin today about my MacBook Pro. He was extremely knowledgeable about my issue (unfortunately for me a computer life ending recall) and was very helpful suggesting ways to solve my problem. We had a great conversation about computers and what a PC vs Mac has to offer and what I should look for. He saved me a trip and a diagnostic fee and for that...hats of to Marvin.Megan Metelko Mack11/27/2017
Spent about an hour fixing my iPad for a low priceBrooke Mickler-Bell6/15/2016