We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
I've been living with a small crack in the corner of my iPhone 6 for a few weeks. Today I dropped it on the carpet (you know that fluffy matterial covering the hard ground in your home) and kapow... shattered screen. I did a Groupon search for screen repairs tyring to get a deal and found that most of places were more expensive than the $109 the internet says Apple charges you to send it in. A quick Yelp search and Marvin at Ballard turned up. I gave him a call and he fixed my phone at a better price, while chatting with me about how he got started in rescuing all of us clumsy phone droppers, and it is good as new less than an hour later. Can't get any better than that!Amanda M.7/13/2015
Marvin is genuinely a cut above the rest. I have never even met him, but having had major problems with my Mac, i decided to give his shop a call to see if there was time to potentially bring my Mac in and get it repaired. Having replaced the hard drive, increased the RAM and replaced the SSD Hard Drive Connector Cable and still not having my problem resolved, I felt pretty hopeless that this Mac would ever run properly again. With that said, after asking, Marvin was able troubleshoot my issue over the phone and literally walked me through steps to see if we couldn't fix what was going on. After less than 20 minutes he was able to tell what all I needed to do and I'm exuberantly happy to report my Mac that I thought a goner, is running faster and better than ever.
Without Marvins help I most definitely would've been in the same hopeless boat pulling my hair out. He'd done all this over the phone and at no charge for his time or knowledge and he even gave me a follow up call to further show his genuity in helping me. That is above and beyond "Five Star" service. I and all my family and any friend I can recommend will be using Marvin at Ballard Computes going forward! I am extremely appreciative, thank you Marvin!Joshua Masih7/05/2019
Marvin is a wizard! Most importantly got me in, replaced hard drive, & got my laptop from dead to performing better than ever within a couple hours on a rush. He stayed late to get it done for me as a 1st time customer. As a small business owner I was dead in the water and he really bailed me out in a hurry. Much appreciated wish there was an option for 10 stars!George Fischer1/16/2019
He was able to pull all the data off of a severely damaged iPhone of mine that had completely lost its screen and was virtually useless. Go here before you waste time at Best Buy, the Apple Store or one of those screen replacement stores. Ballard has much better rates and service.Steve Hill4/01/2019
Very personal and honest service. Highly recommend!David Moore12/12/2017
Highly recommend. Marvin was personable, honest, great service and great prices. He fixed our iPad Air within hours of dropping it off.Dawn Hargreaves11/19/2016
I was very impressed with the service I received. My daughter cracked her IPhone 6 screen, took it to Marvin and expected to come back and pick it up next day but was like I'll have it done in a few. It took him less than 30 minutes to replace the screen. It's good as new. He was fast, very knowledgeable, and professional. I was very impressed with how fast he was. I have a few other phones I'm going to bring in to him. I must say I wish I would have found him 3 IPhones ago LOL.Cassandra W.8/23/2018
My laptop's hinge had broken and I was not able to fold my laptop close. Mr. Ballard quickly figured what the issue was and repaired my laptop as soon as he could. Satisfied with his kind service and would recommend him for any kind of hardware repairs!Nidhi Ram3/03/2019
Last week my IPhone tanked on me because of a storage problem. My husband suggested I take to Marvin. Within a couple days he fixed my problem. Now my phone runs like new again. Great service and pricing!!Christie Crail3/29/2019
Looking for any electronic maintenance and not sure what to do or need suggestions and professional, honest advice? Definitely check this place out.
Marvin is a great guy. He's honest, explains things that you don't understand, answers any questions, and is pretty good on price in terms of making sure that you're in a ballpark range. The best part: he's super quick. My mid-2009 MacBook Pro was running due to age (understandably). I needed a quick fix as I didn't want to buy a new computer. I called up Marvin and in less than a day, my MacBook Pro was up and running again, for a reasonable price.
I appreciate his honesty. My work computer also needed maintenance (a hard drive replacement), so we took it in, and he was very honest in saying that it wasn't worth the money to upgrade it so might as well just get a new one. He also suggested brands to avoid and brands to go for.
He doesn't try to take advantage of you, which usually lacks when it comes to electronic maintenance.
He's fixed a friend's iPhone broken screen, twice. Be sure to mention that I referred you via Yelp and he'll give you a discount (or at least did for me)!Brady R.3/03/2017
Very knowledgeable and open about what he was doing to fix my computer. Has an extensive background in computer repair and has the capabilities to fix most technology related issues. He even showed me some of his equipment and explained how it worked. I drove 1 hour to see him and I would recommend him to anyone in the area.Andrew Jones9/18/2019
My phone screen cracked two seperation occasions and my son cracked his IPad. We got incredible service every single time. Marvin is the best I would recommend his services!!!Tracey Tucker6/07/2016
I got my keyboard replaced for my Macbook Pro today at Ballard Computes. I messaged Marvin in the morning and he said to bring it and he will see what he can do. The service was completed within 2 hours of dropping off my computer. He also cleaned the inside of my laptop as well. I am very pleased with the customer service and the overall result of the job. The price is unbeatable as well. I went to other places and got my quote for this repair and Ballard Computes had the most reasonable price. I highly recommend Ballard Computes for any sort of repair whether that be for your phone or computer.Michael M.9/27/2017
Thankfully I happened to find Ballard Computes in the time of need after I cracked my iPhone on a Saturday night. I messaged him early Sunday and received an immediate response stating he was out of town but would be able to fix it quickly for me when he returned later that day. Upon arriving, Marvin was personable and knowledgeable along with a clean, cool office. He definitely knew everything to know about iPhones. I was in an out in about 40 minutes. Compared to literally everyone in the Indy area, Ballard Computes has by far the best, most reasonable prices. Not to mention, his work is diligent and quick! He even made sure to run multiple tests to ensure my phone was running smoothly. I would 10/10 HIGHLY recommend Marvin to everyone and will be referring all of my friends to him!Amy T.4/09/2018
I took my phone here recently on my lunch hour and he was able to fix it within 30 min right there while I waited. He used a high quality of glass and even gave a free case and cleaning tools. I would highly recommend him!Erica Daisy2/07/2017
I had a wonderful experience at Ballard Computes today. Excellent service and fully satisfied with the work done!Cesur Dağlı8/26/2018
Went there to get a new battery for my iPhone 6. Not only did he do that, he replaced the screen which had been poorly replaced by a different business. And gave me a discount. Truly, the guy knows his stuff and very reasonable on pricing!!Anne Termont Suhr3/28/2017
iPhone 6S Plus screen replacement. Took about 20 minutes. Positive experience.Peter Lambooy12/08/2018
Recently broke my MacBook did a quick google search and found Marvin! What an easy process he had my part ordered in a few mins then said it should be in Thursday and actually got it in a day early! All in all very pleased and would highly recommend him.Joe Caldwell6/26/2019
Marvin is great! Got me in quickly... got me fixed quickly... and the price was better than the competitors! I will not go anywhere else until Marvin says he cannot fix it!Brian D Cavanaugh2/10/2016
Awesome service and great quality! He go back to me immediately when I asked him about my issues. Then not only did I get an amazing repair, I got a top of the line new case for my devices at no extra cost.
To top it all off he continued to be available via text and phone when I had some unrelated questions about downloads and operating systems.
If I could give a 6 Star rating I would!Josh Gross7/12/2018
Marvin’s knowledge and customer service is second to none!! He just fixed two separate issues on two different iPhones of mine quickly, at an unbelievably fair price, and gave me additional DIY insight along the way. 5 STAR PLUS customer experience!Nathan Calvert12/28/2018
Marvin fixed our laptop in less than a day for less than half the price quoted by another company who was also going to take a week to fix. Very professional and knowledgeable. He took the time to explain what he did and told us to call if we have questions or need help after we got home. We will definitely go back to Marvin in the future. Already have referred our daughter for her iPhone and iPad repairs.Carol Untrauer11/06/2016
I had a great experience with this company. He completed 2 repairs on my MacBook Pro on two separate occasions in a timely professional manner. I will be returning for any future repairs!!Alissa Taylor4/16/2019
My phone screen was cracked and they replaced it right in front of me!! It took no time at all!! Very friendly and fast service!!! Great price!Shelby Cutlip10/02/2016
Took my phone to Marvin on a Sunday over a holiday weekend to have the broken screen replaced. Replaced it while I waited. Service was fantastic. I am picking up my computer tomorrow after he worked on it. He came highly recommend from a friend. I am so pleased I have found him to service my computer. He answers all my questions and is very personable. Would highly recommend him for any tech support service you need.Judy Rich7/10/2017
The thought of having a computer or device repaired is about as appealing to me as chewing broken glass. Thankfully, my recent experience with Ballard Computes may have changed my whole outlook. I contacted them to look over an old iMac that my kids use. It was DOA and he advised me of the likely cost associated with the repair and encouraged me to consider just purchasing a new unit as the repair would have been costly. He had no financial incentive to give me that advise, just treating me like he would like to be treated and being 100% upfront. I bought the new unit and had him transfer the data from the old one. He educated me on the difference in the hard drive that the low end Mac I purchased had vs the speed of a solid state one. I opted to have him swap out the hard drives and the speed of the machine went from a Honda Civic to an Italian sports car! It had a HUGE difference and much less $$$ than buying the Mac with a solid state hard drive already installed. I will encourage anyone I know with a pc or Mac issue to just go to Ballard Computes.Phil Zink2/05/2019
Awsome place. He fixed mt laptop in a djs time of crisis. I recommend anybody needing fast and knowledgable service. Please. Go hear. Took him 30 min to fix my macbook. Thanks soooo muchByron Anthony DjB-Slime3/23/2018