We take pride in our customer service and services we provide for our clients. Here's a brief overview of what Ballard Computes specializes in.
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Ballard Computes is a small Indianapolis computer repair company located on the northeast side of town. Ballard Computes focuses on three main areas. Computer repair, iPhone repair, and iPad repair. We can handle all computer repairs, PC or Mac.
Ballard Computes strives to bring affordable, fast computer repair to the residents of Indianapolis. The majority of our repairs are under 100 dollars.
The majority of repairs at Ballard Computes are take less than 24 hours to complete with iPhone repairs being completed on the spot.
All services rendered at Ballard Computes are warrantied. We stand behind our work 100%. We refuse to let you walk away unhappy.
The Indianapolis computer repair field is very competitive and a company’s reputation is everything. We approach business as if each and every customer will be writing a review online for the rest of the world to see. See what our customers say.
Marvin was incredibly helpful to find a solution that: 1. Saved me money 2. I was able to do by myself. His service level is rare nowadays. I will definitely use him in the future for any computing needs.
January 15, 2019
Heard about Ballard Computes from a friend. Mr. Ballard replaced the glass on my iPhone 7 with great skill and results. He even threw in a free iPhone case. Couldn't recommend him higher!
August 18, 2019
Marvin was not only very knowledgeable about the services he offers but He is also very professional and likeable to do business with. I had a computer with a virus that I actually drove 50 min. JUST to have him fix it. As it turned out it was not as serious as first thought and he did not see a need to charge me and gave me excellent instructions on how to make sure it does not happen again. I can HIGHLY recommend his services. You will not be disappointed. Should I need any additional computer repair/services I would definitely return and gladly pay for his help/knowledge.
January 17, 2019
We made a quick call at 9:15pm on a Friday night over a gaming computer issue and a 15 year old teen! (Enough said tight there!!) Mr. Ballard was so patient, kind and sincere. Walked my 15 year old son through how to reset the battery and properly install the RAM. Bingo.. all was right in our world again! Thank you for your time and kindness! So much appreciated!! We Will be holding on and sharing this service to everyone!
October 3, 2020
We will always use Ballard Computes. Marvin is all of the qualities above and more. He is honest, thorough, professional and answers all your questions. I would recommend him to all of my friends and family for computers, phones, iPads etc. Great!
June 27, 2020
I walked in today without an appointment after getting little help at the Apple Store, and within half an hour, Marvin found and fixed the problem with my laptop! I had been told before I needed to replace my keyboard, but Marvin's offer was significantly cheaper and faster than anything BestBuy or Apple could offer. He talked me through everything he was doing with my device and even gave me some helpful tips along the way. You'll find great and reliable service here; I highly recommend! :) Thank you so much Marvin!!
October 26, 2019
Whenever I reached out to Marvin, he always got back to me right away! I had to get my laptop fixed because it wasn't charging and when I brought it to him, he opened it up in front of me and told me exactly what the issue was, which I greatly appreciated. He told me what he planned to do to fix it which didn't take long and it was at a very reasonable price! I appreciated how he cared about his customers and that I could rely on him with my laptop without worrying about a thing. I liked that I got to know who was fixing and opening my laptop and how I knew exactly what was going on. Definitely coming back whenever I run into an issue with any of my electronics!
April 10, 2021
He was amazing! Like I have never had better service and felt more heard at a computer place. He gave good advice and I left feeling great! He gives a good price and gives you all the information before you make a decision to fix your laptop or ditch it. I will be referring everyone I know to this man, my family is for sure going to go to this man with all our electronic needs. I went in for a cracked laptop screen, and after some deliberation and hearing all about my computer, I decided I might need to buy a new one :(. But all the information he gave was very helpful and was very responsive to whatever decision I made.
December 26, 2020
Was able to fix the issue with my computer when I came in, only took about 10 minutes. Very pleased!
July 25, 2020
DO NOT go anywhere else !!!! A few weeks ago I needed a keypad replaced on an old laptop .I found Ballard Computes on the web. Being only 3 miles from my home and open on Saturday I thought I'd give them a try. I called and Marvin said to come in now. I arrived expecting to be told to come back in a week for the repair to be done. Much to my surprise Marvin was able to swap out the keypad in 5 minutes. He is very knowledgeable, honest, competent and an absolute pleasure to speak with. You will not be disappointed. This is the way all businesses should be run. As I said in the beginning, DO NOT GO ANYWHERE ELSE.
November 14, 2019
Very knowledgeable and open about what he was doing to fix my computer. Has an extensive background in computer repair and has the capabilities to fix most technology related issues. He even showed me some of his equipment and explained how it worked. I drove 1 hour to see him and I would recommend him to anyone in the area.
September 18, 2019
Mr. Ballard is an excellent guy. He goes above and beyond to satisfy his client. He was able to repair my Mac Book air screen. I am super happy with his service. He is definitely a go to guy to get your stuff repaired. His knowledge and passion towards electronic stuff is amazing. He even explains you in detail if you have patience and interest to learn about it!!
January 21, 2021
Fantastic service, great prices. He takes the time to explain what is wrong and exactly what needs fixed. Great conversation. Ballard has replaced multiple phone screens and ipad screens for me. They are my first choice to get a screen replacement.
September 27, 2021
Marvin is good at looking at problems from a multitude of angles! Got my gaming PC up and running in a timely manner, with good communication along the way. Marvin was also kind enough to share some valuable security information, with recommended programs to keep my system secure while also keeping it well optimized/efficient. Wouldn't hesitate using Marvin again down the road! Thanks Ballard Computes
October 18, 2020
He was amazing! VERY knowledgeable and excited about what he does. I had bought a brand new laptop 6 months ago, and despite being brand new in the box, it came with the wrong charger. He knew immediately, and gave me advice on how to get the right charger. He also was super excited about the PC and offered ways for me to improve it even further.
March 27, 2019
Recently moved, and I have found my long-term computer repair/diagnostics store! Just built a computer, and it was failing to even turn on. Ballard's was able to find the problem within an hour of me walking in the door. Alongside the great work, I was also given great advice/information on what the next steps would be in setting up my new computer! Highly recommend.
May 18, 2021
Looking forward a great service and honest opinion? Are you sitting back trying to figure out how can I fix this without breaking the bank? Life can throw you curves and when that happens then god throws you resources! Marvin is one of those resources! I highly honestly only recommend him for all your computer needs. Thanks a lot brother, you saved me a lot of time and got me right back into the virtual office. Now I can continue to feed my beautiful family. Thank you.
October 5, 2021
Very professional, timely, and cost recommended for anyone requiring computer repair, building, or data recovery services. Marvin, has excellent customer service skills along with his expertise combined he will easily and quickly size up the situation and explain your options best one first then execute your choice swiftly. Marvin truly enjoys giving customers premium results at reasonable prices. He also enjoys educating his customers giving you a basic understanding of your best solution and in straight talk anyone can understand. In my opinion after using his services several times he is the best in his business, I highly recommend his service 6 ? ⭐ ? ⭐ ? ⭐ stars.
February 17, 2022
Absolutely amazing service. He was able to get us in immediately for a data transfer and was super patient while explaining new features on the desktop we had bought. Highly recommend!
March 18, 2021
I stopped by Ballard Computes LLC today because my touchpad on my laptop had suddenly stopped working. Marvin found the solution within minutes and also helped me install computer updates. He was friendly and helpful. I would recommend going to him for computer help, and I am definitely going back to him with any computer issues I have in the future.
June 29, 2021
Marvin is genuinely a cut above the rest. I have never even met him, but having had major problems with my Mac, i decided to give his shop a call to see if there was time to potentially bring my Mac in and get it repaired. Having replaced the hard drive, increased the RAM and replaced the SSD Hard Drive Connector Cable and still not having my problem resolved, I felt pretty hopeless that this Mac would ever run properly again. With that said, after asking, Marvin was able troubleshoot my issue over the phone and literally walked me through steps to see if we couldn't fix what was going on. After less than 20 minutes he was able to tell what all I needed to do and I'm exuberantly happy to report my Mac that I thought a goner, is running faster and better than ever. Without Marvins help I most definitely would've been in the same hopeless boat pulling my hair out. He'd done all this over the phone and at no charge for his time or knowledge and he even gave me a follow up call to further show his genuity in helping me. That is above and beyond "Five Star" service. I and all my family and any friend I can recommend will be using Marvin at Ballard Computes going forward! I am extremely appreciative, thank you Marvin!
July 5, 2019
I went in to do a minor repair but his honesty directed me to not follow through with the repair. You dont see that everyday! You can tell he bases his work on honesty, we then went on to have a great talk. He has passion for computers, software and hardware as a whole. Highly recommend!
September 16, 2021
Really great! Marvin knows his technology and after I told him exactly what I needed/ wanted, he built me a beautiful custom computer. Whenever I have questions he is available or gets back with me very soon. After I picked up my computer, he walked me through programs and set-ups. Really appreciate his work and it’s great to have someone who really knows what he’s talking about. You won’t be disappointed!
June 17, 2021